Andrew Peller Limited
  • 08-Aug-2017 to 22-Aug-2017 (PST)
  • Niagara on the Lake, ON, CAN
  • Full Time

We are currently seeking a dynamic; guest experience focused Restaurant Supervisor to join the Trius Winery team. The ideal candidate will be responsible for all front-of-house Food and beverage operations at the Property with the goal of ensuring high quality dining experiences and achievement of business and financial objectives. This individual will be frequently called upon to act as Manager on Duty ("MOD"). This position involves weekend work.

 The successful candidate will be accountable for:

  • Achieving/exceeding assigned Wine Club membership targets
  • Maximizing revenues per guest transaction (including up-selling) via a solid understanding of:
    • Dining-Menu options/property wines / accessories / experiences / Wine Club membership benefits / events
    • all Estate Wine Group properties and Andrew Peller Limited Wine Shop locations
  • Assisting FOH restaurant management team with:
    • MOD responsibilities; including opening and closing duties/responsibilities, leading pre-shift meetings, attending daily Functions meetings, ensuring menus/Function menus are prepared and current, supervising/delegating Functions, providing coaching and leadership to FOH team, responding effectively to guest requests/complaints
    • Daily maintenance of FOH restaurant expenditures; including monitoring/controlling labour costs to ensure budget alignment, beverage/wine inventory
    • Ensuring DayForce/payroll is up to date and accurate for FOH team members and providing payroll with required information for processing (including new hire information and notification of end of employment)
    • FOH team member onboarding to ensure alignment with Standards of Service for all food and beverage experiences
  • Following safe work procedures/practices; reports any unsafe working conditions/hazards to assigned MOD
  • Ensuring the cleanliness and safety of food and beverage experience locations at all times

 The ideal candidate will possess the following qualifications/skills:

  • 2 years of Restaurant Supervisory experience; preferably in a fine dining environment
  • Smart Serve Certification
  • Ability to recognize when guests and team members would benefit from support and assistance; contributing to others' initiatives without having to be asked
  • Experience working with computer based restaurant systems and handling cash
  • Strong communication skills; high attention to detail
  • Preference given to candidates that are graduates of or currently enrolled in an Internationally recognized Sommelier or WSET program
  • First Aid certification an asset 

 We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest, only those applicants selected for an interview will be contacted.  In accordance with the company's "Employment of Relatives Policy" immediate family of employees who currently work for Andrew Peller Limited or any of its subsidiaries are not eligible for (re) hire. In addition, per our "Internal Job Posting Policy"; internal candidates must have been in their current position for one (1) year and their performance must be in good standing. 

 Andrew Peller Limited is committed to inclusive, barrier-free recruitment and selection processes and work environment. We are happy to discuss any need for accommodation and will make every effort to meet those needs in a timely manner.  Please advise the Human Resources Department if you require accommodation throughout the recruitment and selection processes and/or within the work environment. Information received relating to accommodation measures will be addressed confidentially.

Andrew Peller Limited
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