Andrew Peller Limited
  • 12-Mar-2019 to 22-Mar-2019 (PST)
  • Lake Country, BC, CAN
  • Full Time

Job Position: Retail & Experience Supervisor

'Gray Monk Estate Winery

Reporting to: Retail and Experience Manager

Lake Country, BC

March 12, 2019


At Andrew Peller Limited (APL), we deliver the perfect brand experience for every lifestyle, occasion, and generation. Through collaboration, open communication, honesty, drive to win, and accountability, we inspire teammates to be extraordinary every day.

Who We Are

We are one of  Canada's largest and oldest wine companies with a rich heritage in quality winemaking.

We produce some of Canada's most recognized brands and offer our teammates a challenging and rewarding employment experience. 

We are seeking a highly motivated, enthusiastic Retail & Experience Supervisor to join our Gray Monk Estate Winery team. Perched above Okanagan Lake with stunning panoramic views of mountains, vineyards and the lake, Gray Monk Estate Winery offers guests a true taste, or sip, of the Okanagan lifestyle. With a bustling wine boutique, a full-service banquet facility and a world-class restaurant, the winery is equipped to host guests for all occasions. Gray Monk Estate is comprised of 75 acres of lush vineyards overlooking Okanagan Lake, in addition to premium grapes sourced throughout the Okanagan Valley, to produce some of the world's finest wines. 

Reporting to the Retail & Experience Manager you will be focusing on creating memorable guest experiences through tastings and tours, as well supervising and supporting the winery retail team. 

We are looking for a teammate with: 

  • Creative, innovative, with a passion for the wine industry
  • Know how to pour extraordinary into people's lives
  • College or University graduate with 2-4 years retail supervisory experience preferably in a Hospitality/Tourism or luxury retail environment.
  • Top caliber professional, superior interpersonal and communication skills
  • Have an outgoing, enthusiastic character and you get energized by working with people
  • Completed WSET or ISG/CAPS or have CMS certification

This teammate will be accountable for: 

  •  Provide educational tastings of our premium and ultra-premium wines and lead VIP guided tours
  • Demonstrate service excellence to all visitors by managing all customer inquiries in a positive, professional and enthusiastic manner
  • Supervise and motivate Tasting Room Associates to work in a successful team focused environment
  • Assist Manager with scheduling staff and assigning daily tasks
  • Support Tasting Room Associates to sell Wine Club member benefits; support the execution of Wine Club member events, as well train team members and lead group tours
  • Develop and communicate in-depth product knowledge of property's wines including current wines and library wines; plus, wine accessories, and tours
  • Manage inventory of the Wine Library 

*Please submit a detailed resume outlining your qualifications no later than March 22, 2019


We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest; only those applicants selected for an interview will be contacted.  In accordance with the company's "Employment of Relatives Policy" immediate family of employees who currently work for Andrew Peller Limited or any of its subsidiaries are not eligible for (re) hire. In addition, per our "Internal Job Posting Policy"; internal candidates must have been in their current position for one (1) year and their performance must be in good standing. 


Andrew Peller Limited is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence.  We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs a timely manner by preventing and removing barriers to accessibility in the areas of information, communications, and employment. 


Andrew Peller Limited
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